Effective as of May 3, 2023.

 

This Privacy Policy describes how LeadCrunch, Inc. D/B/A Rev and our subsidiaries and affiliates (collectively “Rev,” “we“, “us” or our) handle personal information that we collect though our websites and other digital properties that link to this Privacy Policy (collectively, the “Services“), through social media, in connection with our customer prospecting, marketing and lead generation activities.

 

Rev provides services that businesses use to facilitate their own sales and marketing efforts. In some cases we process personal information on behalf of our business customers while providing services to them. For example, some of our business customers use our service to identify and/or qualify sales leads on their behalf subject to contracts that restrict how we can use this information. This Privacy Policy does not cover personal information that we process on behalf of a business customer. If you have concerns about this information, you should direct your concerns to the relevant business. This Privacy Policy does, however, apply to the personal information of professionals that we collect on our own accord, and use for data modeling to derive company “exegraphics”, or share with our business customers for their own direct sales and marketing purposes.

 

Our websites, products and services are designed for businesses and their representatives. We do not offer products or services for use by individuals for their personal, family or household purposes. Accordingly, we treat all personal information we collect as pertaining to individuals in their capacities as business representatives and not their individual capacities.

 

Table of Contents

 

Personal information we collect

How we use your personal information

How we share your personal information

Your choices

Other sites and services

Security

International data transfer

Children

Changes to this Privacy Policy

How to contact us

Notice to residents of the United Kingdom and European Economic Area

Notice to residents of California

 

Personal information we collect

 

• Profile data, such as your username and password that you set to establish an online account with us, and any other information that you add to your account profile.
• Professional or employment-related data, such as company and job title.
• Communications that we exchange, including when you contact us with questions, feedback, or otherwise.
• Marketing preference data, such as your preferences for receiving our marketing and other communications.

 

• Data providers, such as information services and data licensors that provide professional and other information.
• Public sources, such as social media platforms.
• Business partner, such as marketing agencies, consulting firms, and software companies that we may bundle our products and services with.

 

• Device data,  such as your computer’s or mobile device’s operating system type and version number, manufacturer and model, device type (e.g., phone, tablet), browser type, screen resolution, language settings, IP address, unique identifiers (including identifiers used for advertising purposes), the website you visited before browsing to our website, and general location information such as city, state or geographic area.
• Online activity data, such as referring URL, pages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, access times, and duration of access.

 

 

How we use your personal information

We use your personal information for the following purposes or as otherwise described at the time we collect it:

• provide, operate and improve the Service and our business;
• establish and maintain your user profile on the Services;
• communicate with you about the Services, including by sending announcements, updates, security alerts, and support and administrative messages;
• understand your needs and interests, and personalize your experience with the Service and our communications; and
• provide support for the Services, respond to your requests, questions and feedback.

• Direct marketing. We may send you Rev-related or other direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the Opt-out of marketing Opt-out of marketing or promotional communications section below.
• Interest-based advertising. We may contract with third party advertising partners to display ads on our Services and other sites. These partners may use cookies and similar technologies to collect information about you (including the device data and online activity data described above) over time across our Services and other sites and online services, as well as your interaction with our emails. They use that data and other information they collect to try to help advertisers reach their desired audience and/or tailor the ads you see on the Services and other online services to your interests. You can learn more about your choices for limiting interest-based advertising in the your choices Cookie Policy.

• comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
• protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); 
• audit our internal processes for compliance with legal and contractual requirements and internal policies; 
• enforce the terms and conditions that govern the Services; and 
• prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft. 

Retention. We retain personal information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested; to comply with applicable legal, tax or accounting requirements; to establish or defend legal claims; or for fraud prevention). Whether the retention period is sufficient to fulfill such purposes is the primary criteria for determining the duration of the retention period. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will store your personal information and isolate it from any further processing until deletion is possible.

How we share your personal information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection: 

Affiliates. Our subsidiaries and other corporate affiliates, for purposes consistent with this Privacy Policy.

Business customers.. We may share your personal information with our business customers for their own direct marketing purposes. If you are a California resident, this sharing may constitute a “sale” of your personal information under the California Consumer Privacy Act. You may opt-out of this sharing as described in the Opt-out of sharing with third parties for their marketing purposes section below.

Service providers. Companies and individuals that provide services on our behalf or help us operate the Services or our business, such as hosting, information technology, customer service, email delivery and website analytics. 

Advertising partners.  Third party advertising partners that collect information about your activity on the Services and other online services to help us advertise our services, and/or use customer lists that we share with them to deliver ads on their platforms to those customers and similar users. 

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the purposes described above. 

Business transferees. Acquiring and other relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Rev or our affiliates (including, in connection with a bankruptcy or similar proceedings). 

Your choices

You have the following choices with respect to your personal information.

Other sites and services

Security

International data transfer

Children

Changes to this Privacy Policy

How to contact us

Notice to residents of the United Kingdom and European Economic Area

Processing purpose (click link for details) Details regarding each processing purpose listed below are provided in the section above titled “How we use your personal information”.	Legal basis
Service delivery	Processing is necessary to perform the contract governing our provision of the Services or to take steps that you request prior to signing up for the Services.  Where we cannot process your personal data as required to operate the Services on the grounds of contractual necessity, we process your personal information for this purpose based on our legitimate interest in providing you with the Services you access and request.
Marketing and advertising	Processing is based on your consent where that consent is required by applicable law.  Where such consent is not required by applicable law, we process your personal information for these purposes based on our legitimate interests in promoting our business.
Research and development Compliance and protection	These activities constitute our legitimate interests.
Compliance with legal obligations	Processing is necessary to comply with our legal obligations.
Actions we take with your consent	Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the Services.

Sensitive personal information

We ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services, or otherwise to us. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Services

Your rights

 

You may submit these requests by contacting us at https://getrev.ai/privacy-request/ or our postal address provided above in the How to contact us section. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.

 

Cross-Border Data Transfer

If we transfer your personal information from the UK or EEA to a country such that we are required to apply additional safeguards to your personal information under UK or EEA data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.

Notice to residents of California

Scope. This section describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.

 

In some cases, we may provide a different privacy notice to certain categories of residents of California, such as job applicants, in which case that notice will apply with respect to the activities it describes instead of this section.

 

Your California privacy rights. You have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. 

 

• Information/know. You can request information for the past 12 months about: 
  • the categories of personal information that we have collected; the categories of sources from which we collected personal information; the business or commercial purpose for collecting, sharing and/or selling personal information; 
  • categories of any personal information that we sold or disclosed for a business purpose. and; 
  • the categories of any third parties with whom personal information was sold, shared or disclosed for a business purpose.
• Access. You can request a copy of the personal information that we have collected about you.
• Correction. You can request that we correct inaccurate personal information that we have collected about you.
• Deletion. You can request that we delete your personal information. Please note that once we process a deletion request, we may be unable to provide access or support to any past products or services.
• Opt-out.
  • Opt-out of tracking for targeted advertising purposes. Like many companies, we use services that help to deliver targeted ads (also known as interest-based ads) to you as described above. The CCPA classifies our use of some of these services as “sharing” your personal information with the advertising partners that provide the services, from which you have the right to opt-out.   
  • Opt-out of sales. We may share personal information that we collect from commercially and publicly available sources with third parties for their own direct marketing purposes. In certain cases, the CCPA may consider this a “sale” of your personal information, from which you have the right to opt-out.
• Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by applicable privacy laws. 

 

How to Exercise Your Rights. 

• Information/know, access, correction, deletion, and opt-out of sales. You may submit requests to exercise these rights at https://getrev.ai/privacy-request/ or by mailing us at 2150 Comstock Street #712979, San Diego, CA 92171. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. You can ask to appeal any denial of your request in the same manner through which you may submit a request.   
• Opt-out of tracking for targeted advertising purposes. You can submit requests to opt-out of tracking for targeted advertising purposes through our cookie preference manager. Your request to opt-out will apply only to the browser and the device from which you submit the request. You can also broadcast the Global Privacy Control (GPC) to opt-out for each participating browser system that you use. Learn more at https://globalprivacycontrol.org/.

 

Verification of Identity. We may need to verify your identity in order to process your information/know, access, correction, deletion, or opt-out of sales requests, and reserve the right to confirm your residency. To verify your identity, we may require you to authenticate into your Services account, provide personal identifiers we can match against information we may have collected from you previously, confirm your request using the email or telephone account stated in the request, provide government identification, provide a declaration under penalty of perjury, or provide other information, where permitted by law.

 

Authorized Agents. Your authorized agent may be able to make a request on your behalf.  However, we may need to verify your authorized agent’s identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your rights on your behalf, the information we request to verify your identity, and confirmation that you have given the authorized agent permission to submit the request. 

 

Additional information.

• Sensitive personal information. We do not collect, use or disclose sensitive personal information for purposes that California residents have a right to limit under the CCPA.
• Personal Information that we collect, use and disclose. The table below describes our personal information practices by reference to the categories in the “Personal information we collect” section above and the categories described in the CCPA (Cal. Civ. Code Section 1798.140(v)). The table describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of personal information not described below.

 

Personal Information (“PI”) we collect	CCPA statutory category	Categories of third parties to whom we disclose PI for a business purpose	Categories of third parties to whom we share or sell PI
Contact data	Identifiers  California customer records	Affiliates Service providers Professional advisors Authorities and others Business transferees Business customers  Advertising partners	Business customers Advertising partners (to facilitate online advertising)
Profile data	Identifiers	Affiliates Service providers Professional advisors Authorities and others Business transferees	None
Professional or employment- related data	Professional or employment-related data	Affiliates Service providers Professional advisors Authorities and others Business transferees Business customers  Advertising partners	Business customers Advertising partners (to facilitate online advertising)
Communications	Identifiers  California consumer records  Internet or Network Information	Affiliates Service providers Professional advisors Authorities and others Business transferees	None
Marketing preference data	Identifiers  Commercial information California customer records Internet or Network Information	Affiliates Service providers Professional advisors Authorities and others Business transferees Business customers  Advertising partners	Business customers Advertising partners (to facilitate online advertising)
Device data	Identifiers  Internet or Network Information	Affiliates Service providers Professional advisors Authorities and others Business transferees Advertising partners	Advertising partners (to facilitate online advertising)
Online activity data	Identifiers  Commercial information Internet or Network Information	Affiliates Service providers Professional advisors Authorities and others Business transferees Advertising partners	Advertising partners (to facilitate online advertising)
Data derived from the above	Inferences	Affiliates Service providers Professional advisors Authorities and others Business transferees Business customers  Advertising partners	Business customers Advertising partners (to facilitate online advertising)

 

For information about the categories of sources of this information, see the section above entitled Personal information we collect.

 

For information about the purposes for collecting, using, and disclosing personal information, see the section above entitled How we use your personal information.